Refund policy
Refund & Return Policy
At The K, we always strive to ensure customer satisfaction and provide the best possible experience. Please read our refund policy carefully:
Return Policy:
We regret to inform you that we do not accept any return requests once the product has been received. All sales are final and non-returnable.
Refund Policy:
- Refunds are only applicable in the case of receiving a damaged or incorrect product.
- To request a refund, you must contact us via email or phone within 48 hours of receiving your order.
- Please provide clear photos of the damaged or incorrect product as proof.
- Once your request is reviewed and approved, the refund will be processed and returned to the original payment method within 7–14 business days.
Terms & Conditions:
- Products must be in their original condition and unused.
- We reserve the right to reject any refund request that does not meet the above conditions.
- Shipping fees are non-refundable.
